Connecting a Qnect product can be easy

Make sure your smartphone is connected to your 2.4Ghz WiFi network at the beginning of the installation. Make sure that Bluetooth is activated on your Smartphone, this enables the app to automatically find the device you are trying to connect*

Make sure the product is in connection mode. When powered on for the first time, a device automatically is in connection mode. But it can happen that this is not the case. If necessary, reset the product according to the manual of the device.

Make sure that the LED or light on the product starts blinking fast (about 1 time per second or faster). Some camera products only make a sound when in connection mode, make sure if you reset the device, this sound is audible. Depending on the device, press the “+” button on the top right corner in the app. From here it depends how to app reacts on a different device :

• When Bluetooth is turned on every Smart plug, Smart bulb or Smart light will automatically be found. The app will request to fill in your WiFi password. After confirmation the product will automatically be connected.
• When Bluetooth is turned off, select the device from the product list in the app.
• The app will ask your WiFi password, fill in the password correct.
• When connection a camera device, the app will produce a QR code which needs to be held in front of the lens of you camera (With a distance of about 15-20cm). When the QR code is read correct, the camera will make an audible sound. This means it is connecting to your network.
• Confirm in the app

If a device is not found or not connected, it is also possible to connect your product in another way (AP mode). This option is available for all devices, except for cameras. Here, the reset procedure is different.